Most small businesses and entrepreneurs spend a lot of time guessing who their customers really are and what they want. They waste precious time and resources, and just ‘hope’ that they’ll hit the target.
But businesses that make the effort to know their customers at a deep level never have to worry about figuring out what to give them next.
Fortunately, anyone can get that level of understanding using customer surveys and interviews with the course, Connecting With Your Customer.
By the time you finish this course, you'll be able to:
Wendolyne C. Buckner is the CEO & Founder of L.A.C.E. for Life Coaching & Consulting, LLC. He is a Certified Project Management Professional and a Certified Professional Coach through the International Coach Federation (ICF) with over a decade of experience in shifting paradigms and mindsets in order to facilitate change within organizations and individuals. After graduating from the Detroit Public School system, he was accepted to Morehouse College in Atlanta, Georgia where he earned his BA in Accounting. He then began a career in Accounting and later transitioned to the field of Information Technology Service Management (ITSM). Throughout his career Wendol has worked in many different organizations, from banks, to CPA Firms, and even a construction company. He has also held responsibilities as a Non-profit Board Member, Financial Secretary, Church Ministry Chairman, Deacon, and Sunday School Facilitator over the past 15 years, and currently serves as Treasurer and Executive Board Member of the International Coach Federation (ICF) - Maryland Chapter. He uses all of these unique experiences - educational, professional, spiritual, and personal - in order to support others in bringing new levels of achievement, satisfaction, happiness, and personal freedom to their lives. In addition to directing his business as a Coach, Consultant, Traininf Facilitator, & Speaker, Mr. Buckner has been a contributing writer for websites such as BlackLifeCoaches.net, BLCLife.com, and the Society for Financial Education & Personal Development, as well as the host of his own radio show, "Life Lines", on the Life Coach Radio Networks.